Covid-19 Financial Relief

Attention Valuable Customers

For our employee’s safety and the safety of our community, we are adhering to the State of Massachusetts Stay at Home order with the availability of our showrooms by appointment only. Service and parts remain open on a limited schedule with appointments and curbside pickup.

If you are in need of a vehicle immediately, we can still transact online. You can inquire through our website and we can work the entire process online. This includes evaluation of trade in, secure credit applications to obtain financing and presentation of all figures for the transaction.

We have temporary limited hours listed below. You can schedule your appointment online or simply call us for current availability.

 

Updated Hours: Commonwealth Chevrolet: Monday – Saturday Sales Appointment Only | Monday – Friday Service 7am to 3pm, Saturday closed

Commonwealth Kia : Monday – Saturday Sales Appointment Only | Monday – Friday Service 7am to 3pm, Saturday closed

Commonwealth Nissan : Monday – Saturday Sales Appointment Only | Monday – Friday Service 7am to 3pm, Saturday closed

Commonwealth Honda : Monday – Saturday Sales Appointment Only | Monday – Friday Service 7am to 3pm, Saturday closed

Commonwealth Volkswagen : Monday – Saturday Sales Appointment Only | Monday – Friday Service 7am to 3pm, Saturday closed

 

We thank you for your patience as we navigate through these new protocols. Please stay safe and we hope to see you again soon.

Content included just for reference please contact financial institution for up to date information.

Ally Financial

1-888-925-2559

Current Relief Options:

Defer term loan payments due in April, May, June and July. Deferred payments will be added to the end of the loan term (or balloon payment). Scheduled loan payments will resume in August. Ally will offer existing customers a 120-day deferral to help our mutual customers in these difficult times. Finance charges will accrue during this period and no late fees will be charged. This unmatched action, combined with the 90-day deferral for new customers we announced on Monday, demonstrates our agility and ability to adapt as needed to work through the impacts of COVID-19

Chase Financial 

Auto Loans: 1-800-336-6675

Auto Leases: 1-800-227-5151

Current Relief Options: • Customer service and lease end call center teams continue to provide full service for our customers. • We are offering a 90-day payment extension period for loans and leases no matter the stage of delinquency and waiving existing late and non-sufficient funds fees. • We are also offering extension on leases for up to six months for customers who are near the end of their term. • Lease returns continue to be picked up and transported off retailer lots, where local governments allow. Please remember to utilize your re-marketing portal to ground vehicles as they are returned.

Fifth Third Bank

800-972-3030

Key Bank

1-800-KEY2YOU.

Current Relief Options:

  • For impacted customers who have a vehicle financed with KeyBank, we are offering extensions and payment deferrals. Contact Customer Service for details.

TD Financial

1-800-556-8172

Current Relief Options:

  • Suspend collections on deficit reserves for the next 90 days
  • Suspend repurchase requests for the next 90 days
  • Extend the EFT rejection time for held contracts with outstanding stipulations for 5 days to 10, for the next 90 days/

Nissan Financial

1-800-456-6622

Current Relief Options:

  • Customer Service will offer payment extensions allowing retail and lease customers to defer their payment(s) based on each customer’s current situation. Please note that wait times for an agent can be longer than expected due to the high volume of calls.

Honda Financial Services

Current Relief Options:

  • Payment extensions and deferrals, as well as late fee waivers are available.

Kia Motors Finance

Current Relief Options:

  • Eligible customers can ask for a 30-day payment extension up to 3 times for a total of 90 days.

GM Financial

Message us by logging into MyAccount or text INFO to 53721.

Current Relief Options:

  • We’re waiving late fees on payments due March 1 through April 30, if you can pay within 30 days of the original due date. You do not need to contact us. If you are not able to make that payment before your next payment is due, we will be here to discuss options with you.